SUBIYAKTO, R. Mutu Pelayanan Pendidikan di Era Otonomi Daerah. Jurnal Ilmu Administrasi Negara (JUAN), [S. l.], v. 2, n. 2, p. 52–62, 2018. Disponível em: https://ojs.umrah.ac.id/index.php/juan/article/view/665. Acesso em: 3 may. 2024.